Data Protection

eb333 Privacy Policy

Your personal information matters most to us. Learn about eb333's privacy policy — how your data is collected, used, and kept secure.

Last Updated: January 2026

Our Core Commitments

All data secured with SSL encryption
Selling data to third parties is strictly prohibited
You have the right to view, correct, or delete your data
Adhering to GDPR-compliant data protection standards
Pillars of Protection

We How We Protect Your Information

At eb333, your privacy is upheld through six core pillars.

SSL Encryption Protection

All data transmissions on eb333 are secured with 256-bit SSL encryption. From your banking details to personal information, everything is kept well out of reach of hackers.

No Sale of Data to Third Parties

Eb333 never sells your personal information to marketers or third parties. Your data is used solely to improve platform services and meet legal obligations.

Secure Data Storage

All user data is stored on internationally certified secure servers. Data center security is maintained through regular security audits and penetration testing.

Data Access Controls

Only authorized personnel may access your information for specific job-related purposes. Every access is logged and reviewed on a regular basis.

Cookie Transparency

Eb333 uses only essential cookies. You can update your cookie preferences at any time. We never activate tracking cookies without your consent.

Right to Erasure

You may request deletion of your account and all associated data at any time. We will not retain your information beyond what is legally required.

Important: This privacy policy applies as soon as you access eb333.onl or create an account. Please read the full policy carefully.

1. Introduction

Eb333 (https://eb333.onl) is a trusted online gaming and betting platform in Bangladesh. We believe your privacy is a fundamental right. That's why our privacy policy is built on full transparency — clearly explaining how your personal information is collected, used, stored, and kept secure.

Eb333's privacy policy is built to meet international data protection standards. We follow the principles of the GDPR (General Data Protection Regulation) — widely recognized worldwide as the highest standard in data protection law.

If you have any questions after reading this privacy policy, please reach out to our support team. We're always here to help.

2. What Information We Collect

Eb333 only collects information that is strictly necessary to deliver platform services and meet legal requirements. Collecting unnecessary or excessive data goes against our policy.

2.1 Information You Provide Directly

Information you provide when creating and using your account:

  • Full name (as per national ID)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Current Address
  • National ID or passport details (for KYC verification)
  • Payment method details (bKash/Nagad/Rocket number)
  • Messages you send in support chat

2.2 Automatically Collected Information

Certain technical information is collected automatically while you use eb333:

  • IP Address & Device Type
  • Browser Type & Version
  • Operating System
  • Site access times and session data
  • Gaming History & Transaction Records
  • Cookies & Local Storage Data
Data Types Reason for Collection Required?
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile Number Account Security & OTP Verification Yes
Payment Information Deposit & Withdrawal Process Yes
IP Address Security & Fraud Prevention Automatic
Gaming History Account Activity Records Automatic

3. How We Use Your Information

Eb333 uses your information only for the purposes listed below. Your data is never used for any other purpose without your explicit consent:

  • Account Management: Creating, maintaining, and securing your account.
  • Transaction Processing: Processing deposits and withdrawals.
  • KYC Verification: Verifying identity and preventing money laundering.
  • Customer Support: Resolving your questions and complaints.
  • Security: Preventing fraud and unauthorized access.
  • Legal Obligations: Meeting regulatory requirements.
  • Service Improvement: Analyzing data to improve your experience.
  • Promotional Communications: Offers and bonuses communicated only with your consent.
Please Note: If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time or notify our support team.

4. Who We Share Information With

Eb333 never sells your data. However, in limited circumstances, certain information may be shared with trusted partners:

4.1 Payment Providers

Payment gateways such as bKash, Nagad, and Rocket receive the information needed to process transactions. This data is used solely to complete payments.

4.2 KYC Verification Services

Required documents may be shared with an approved third-party KYC provider for identity verification. These partners are held to the same data protection standards as eb333.

4.3 Law Enforcement Agencies

We may be legally required to disclose information to relevant authorities in response to a court order, legal obligation, or investigation into serious criminal activity.

Important: eb333 never sells or rents your personal information to third parties for marketing, advertising, or any other commercial purpose.

5. Cookie Policy

Cookies are small text files stored in your browser. eb333 uses cookies for the following purposes:

  • Essential Cookies: Maintaining login sessions and ensuring security. These cannot be disabled.
  • Functional Cookies: Remembering your preferences, such as language and theme.
  • Analytics Cookies: Collecting site usage statistics (with consent only).

You can disable non-essential cookies at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.

6. Data Retention Periods

Eb333 retains your data only for as long as necessary. Retention periods vary depending on the type of information:

  • Account information: 5 years after account closure (as required by law)
  • Transaction Records: 7 years (as required by anti-money laundering laws)
  • KYC documents: 5 years after account closure
  • Support Chat: 2 years
  • Cookie data: until end of session or a maximum of 1 year

Once the above retention periods expire, data is securely deleted or anonymized so that you can no longer be identified.

7. Your Data Rights

You have full control over your personal information at eb333. You can exercise the following rights at any time:

Right to Access

You have the right to know what information we hold about you and to request a copy.

Right to Rectification

You may request corrections to any inaccurate or incomplete information.

Right to Deletion

You have the right to request deletion of your data beyond what is required by law.

Right to Restrict Processing

You may request that the use of your data be restricted under certain circumstances.

Right to Data Portability

You may request your data in a machine-readable format.

Right to Object

You may object to the use of your data for specific purposes and withdraw your consent at any time.

To exercise any of the above rights, email us at [email protected] or reach out via live chat. We will respond to your request within 30 days.

8. Security Measures

Eb333 employs multiple industry-standard security layers to keep your data safe:

  • TLS/SSL Encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall Protection: Robust firewall protection against DDoS attacks and unauthorized access.
  • Regular Security Audits: Penetration testing conducted by third-party security experts.
  • Access Logging: All data access is logged and reviewed regularly.
  • Staff Training: All staff receive regular training on data protection.
In the Event of a Data Breach: In the event of a security breach, we will notify the relevant authorities within 72 hours and alert affected users as promptly as possible.

9. Children's Privacy

Eb333 is an adults-only platform. No one under the age of 18 is permitted to use this platform, and we never knowingly collect personal information from minors.

If we become aware that a minor is using our services or that we hold a minor's data, we will immediately close the account and delete all associated information.

10. Privacy Policy Changes

Eb333 reserves the right to update this privacy policy at any time. For significant changes:

  • You will be notified by email at least 7 days before any changes take effect
  • A clear notice will be displayed on the site
  • The last updated date at the top of this page will be revised accordingly.
  • Continued use of the site after changes have been made will be considered acceptance of the updated policy

11. Contact Us

Contact us for any questions about this privacy policy or your personal information:

  • Email: [email protected]
  • Live Chat: Click the chat icon at the bottom right of the site (24/7)
  • Response time: typically within 24 hours, up to 30 days for data requests

Our dedicated privacy team is committed to protecting your data 7 days a week.

Frequently Asked Questions

About Privacy Frequently Asked Questions

No, never. Under no circumstances does eb333 sell your personal information to marketers, advertisers, or any other third party. Your data is used solely to provide platform services and meet legal obligations.

Your KYC documents are retained for a maximum of 5 years after account closure. This is a legal requirement under anti-money laundering laws. All documents are securely destroyed once this period has elapsed.

You can view most of your information by logging into your account and visiting the profile section. For a full data report, submit a request to [email protected]. We will send you a detailed report within 30 days.

Click the "Unsubscribe" link at the bottom of any promotional email, or let us know via live chat or at [email protected]. Your request will be processed within 48 hours. Please note that security-related account emails cannot be unsubscribed from.

After account closure, transaction records will be retained for 7 years and KYC documents for 5 years, as required by law. All other personal data will be securely deleted. Nothing will be retained once the legal retention periods have expired.
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Your privacy is our top priority at eb333. With SSL encryption, KYC protection, and GDPR-compliant policies, over 500,000 players across Bangladesh play with confidence.

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